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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 195
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Joby Aviation acquires Avionyx to accelerate aerospace software certification

TechCrunch

The company’s first Systems Review and Compliance Review by the Federal Aviation Administration (FAA) was first approved in March, but the Avionyx buy will help support Joby’s aircraft type certification program with the agency. Joby Aviation partners with Japanese airline to launch air taxi service.

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12 most popular AI use cases in the enterprise today

CIO

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.

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8 big IT failures of 2023

CIO

And because the incumbent companies have been around for so long, many are running IT systems with some elements that are years or decades old. Honestly, it’s a wonder the system works at all. Probably the worst IT airline disaster of 2023 came on the government side, however.

Airlines 207
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What is RPA? A revolution in business process automation

CIO

Using RPA tools, a company can configure software, or a “robot,” to capture and interpret applications for processing a transaction, manipulating data, triggering responses, and communicating with other digital systems. Bots are typically low-cost and easy to implement, requiring no custom software or deep systems integration.

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Human vs. humane: How companies pursue AI for enhanced CX

CIO

AI is also being employed in fraud detection, analyzing transaction patterns, and flagging suspicious activity in real-time, far faster and more accurately than manual systems. This ensures that ethical considerations are woven into the fabric of AI systems from the ground up, rather than being an afterthought,” says Ameen.

Company 192
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CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline.