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United Airlines sets its flight plan for gen AI success

CIO

CIO Jason Birnbaum has ambitious plans for generative AI at United Airlines. With the core architectural backbone of the airlines gen AI roadmap in place, including United Data Hub and an AI and ML platform dubbed Mars, Birnbaum has released a handful of models into production use for employees and customers alike.

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5 tips for better business value from gen AI

CIO

Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS. I reviewed some of these agents, and found several AI capabilities that can become competitive differentiators.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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Father and son duo take on global logistics with Optimal Dynamics’ sequential decision AI platform

TechCrunch

Like “innovation,” machine learning and artificial intelligence are commonplace terms that provide very little context for what they actually signify. A classic problem is how to optimize an airline’s schedule to maximize profit. This is “not an easy technology to get right.”.

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Hopper raises $170M and partners with Capital One on a new cardholder travel booking portal

TechCrunch

Also, does it really leverage tech in a way that is differentiated? ” That pre-COVID transformation that Pichette is referring to is Hopper’s shift from being essentially a machine learning-powered lowest fare finder to what co-founder and CEO Fred Lalonde says is really much more of a fintech company.

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12 most popular AI use cases in the enterprise today

CIO

And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand. DC Water even has an AI tool called Pipe Sleuth that can review CCTV footage of sewer pipes to assess their maintenance needs in real-time.

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AI on the mainframe? IBM may be onto something

CIO

Rather than pull away from big iron in the AI era, Big Blue is leaning into it, with plans in 2025 to release its next-generation Z mainframe , with a Telum II processor and Spyre AI Accelerator Card, positioned to run large language models (LLMs) and machine learning models for fraud detection and other use cases.