Remove Airlines Remove Artificial Inteligence Remove Generative AI
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United Airlines sets its flight plan for gen AI success

CIO

CIO Jason Birnbaum has ambitious plans for generative AI at United Airlines. With the core architectural backbone of the airlines gen AI roadmap in place, including United Data Hub and an AI and ML platform dubbed Mars, Birnbaum has released a handful of models into production use for employees and customers alike.

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United Airlines’ AI strategy: The airline that makes decisions fastest wins

CIO

At United Airlines, AI has been a long-term strategic investment, not a recent initiative. While many companies scrambled to adopt AI capabilities during the recent gen AI boom, United had already built the foundation necessary for effective implementation.

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IT leaders see big business potential in small AI models

CIO

Small language models (SLMs) are giving CIOs greater opportunities to develop specialized, business-specific AI applications that are less expensive to run than those reliant on general-purpose large language models (LLMs). Cant run the risk of a hallucination in a healthcare use case.

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CIOs contend with gen AI growing pains

CIO

The road ahead for IT leaders in turning the promise of generative AI into business value remains steep and daunting, but the key components of the gen AI roadmap — data, platform, and skills — are evolving and becoming better defined. MIT event, moderated by Lan Guan, CAIO at Accenture.

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5 tips for better business value from gen AI

CIO

Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS. Measure employee experience as AI transforms work CIOs should also look inward at how gen AI impacts employee job satisfaction and overall well-being.

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Expedia poised to take flight with generative AI

CIO

Artificial intelligence is poised to disrupt the travel industry, and Expedia CTO Rathi Murthy, who oversees a massive online travel network with 770 million loyalty members and more than 50,000 business partners, believes her company is well positioned to capitalize. AI is a huge enabler for us.

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AI on the mainframe? IBM may be onto something

CIO

Rather than pull away from big iron in the AI era, Big Blue is leaning into it, with plans in 2025 to release its next-generation Z mainframe , with a Telum II processor and Spyre AI Accelerator Card, positioned to run large language models (LLMs) and machine learning models for fraud detection and other use cases.