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United Airlines sets its flight plan for gen AI success

CIO

CIO Jason Birnbaum has ambitious plans for generative AI at United Airlines. With the core architectural backbone of the airlines gen AI roadmap in place, including United Data Hub and an AI and ML platform dubbed Mars, Birnbaum has released a handful of models into production use for employees and customers alike.

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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

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Case in point: taking stock of the CrowdStrike outages

CIO

The company released a fix 78 minutes later, but making it required users to manually access the affected devices, reboot in safe mode, and delete a bad file. In a lawsuit the airline filed in October, Delta claimed the faulty update was pushed out in an unsafe manner and CrowdStrike should pay for the losses. A total of 8.5

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Airline Reservation Systems and Passenger Service Systems: Navitaire, Amadeus Altea, SabreSonic and more

Altexsoft

It was just another reminder of overall aviation IT fragility, caused by different factors, from aging technologies to poor communication between different components to the introduction of immature solutions. But the main issue associated with legacy systems is that they hinder airlines from increasing profits.

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10 emerging innovations that could redefine IT

CIO

The main constituency: Any developer who will happily trade a bit of precision for a big savings in electricity. Other leaders have strong personal opinions about the best way to run a team. The IT teams must find the best way to support the larger mission with better tools and practices.

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Dynamic Pricing Strategy for Airlines: Exploring Current Problems and Adopting Continuous Pricing

Altexsoft

In the 1980s, American Airlines and its former president Robert Crandall started a revolution in airline pricing. Crandall is famous for many airline innovations that we use today, such as inventing the first frequent flier program and contributing to route optimization and central reservation system adoption.

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26 essential book recommendations by and for IT leaders

CIO

Next time you settle into your airline seat, it might be worth setting aside the reports and spreadsheets and instead turn this time into an opportunity for big-picture thinking. As a business scales, it’s important to scale your team along the way,” says Cannava. They returned home to found the SEAL leadership training team. “It

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