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United Airlines sets its flight plan for gen AI success

CIO

CIO Jason Birnbaum has ambitious plans for generative AI at United Airlines. With the core architectural backbone of the airlines gen AI roadmap in place, including United Data Hub and an AI and ML platform dubbed Mars, Birnbaum has released a handful of models into production use for employees and customers alike.

Airlines 197
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Case in point: taking stock of the CrowdStrike outages

CIO

In a lawsuit the airline filed in October, Delta claimed the faulty update was pushed out in an unsafe manner and CrowdStrike should pay for the losses. Its worth doing that extra step of diligence because it can save you problems down the road, she says. Customers also got additional controls over how updates are deployed.

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CrowdStrike incident has CIOs rethinking their cloud strategies

CIO

Reevaluating cloud dependencies “When an issue of such magnitude happens and causes such a big disruption, it is important and necessary to revisit your existing beliefs, decisions, and tradeoffs that went into arriving at the current architecture,” said Abhishek Gupta, CIO at DishTV, one of India’s largest cable TV provider.

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How Southwest’s CIO modernized the airline through turbulent times

CIO

Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. Leaning on those bona fides, Woods rallied and guided her teams to overhaul Southwest’s technical operations with a shared commitment to doing right by the customer. We’re a better airline for it,” she says.

Airlines 157
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The 4 pillars of the Zscaler Zero Trust Exchange: Customers share their successes

CIO

We’ve all heard this mantra: “Secure digital transformation requires a true zero trust architecture.” Its advanced zero trust architecture minimizes the attack surface by hiding applications behind the Zscaler security cloud. A large enterprise with a hybrid network requires modern technology to secure it. “A

Security 214
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Finding and Fixing Five Kinds of Architectural Technical Debt

Dzone - DevOps

Developers, architects, and application teams are constantly chasing technical debt. In the most public situations, the applications tip over completely — like we’ve seen most recently at Southwest Airlines, Twitter, FAA, and others which never get publicized — but you know who you are.

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Crew management in airlines: planning and scheduling with Sabre, Jeppesen, and others

Altexsoft

On par with fuel, crew related costs are the major operating expense for airlines. European airlines usually let personnel request for destinations, day-offs, reserve periods, trip lengths and other elements to create individual rosters. Source: Team-Oriented Airline Crew Rostering. Components of the crew scheduling problem.