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CIOs contend with gen AI growing pains

CIO

MIT event, moderated by Lan Guan, CAIO at Accenture Accenture “98% of business leaders say they want to adopt AI, right, but a lot of them just don’t know how to do it,” claimed Guan, who is currently working with a large airliner in Saudi Arabia, a large pharmaceutical company, and a high-tech company to implement generative AI blueprints in-house.

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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

Airlines 216
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New Distribution Capability (NDC) for Airlines: Key Providers and Implementation Scenarios

Altexsoft

Today, airlines still use third parties for their flight distribution. Although some airlines strive to inspire loyalty in their customers and encourage them to buy tickets directly from their sites, it can hardly be a working scheme for every airline. What NDC is and how airlines can benefit from adopting it.

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Cathay Pacific to take cloud journey to new heights

CIO

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. Delivering a zero-trust security posture is an integral part of a SASE architecture and integral to emerging SASE offerings.”

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Airline Reservation Systems and Passenger Service Systems: Navitaire, Amadeus Altea, SabreSonic and more

Altexsoft

In this article, we’ll discuss airline software suites, their major modules, and available modern solutions, created to change the current state of things for the better. Its mission is to keep operations running smoothly, and failures in its work can cost airlines tens of millions of dollars in lost revenue.

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AI on the mainframe? IBM may be onto something

CIO

The two processors offer a scalable architecture that enables “ensemble methods” of AI modeling — the practice of combining multiple machine learning or deep learning AI models with encoder LLMs, IBM claims. However, it would depend on the AI strategy, scalability requirements, and the diversity of the AI workloads anticipated.

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Multiclass Text Classification Using LLM (MTC-LLM): A Comprehensive Guide

Perficient

Example Use Case: Intent Detection for Airline Customer Service Let’s consider an airline company using an automated system to respond to customer emails. You are an AI language model tasked with classifying whether a customer’s message to the Acme airline company is a “BOOKING INQUIRY.”