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United Airlines’ AI strategy: The airline that makes decisions fastest wins

CIO

At United Airlines, AI has been a long-term strategic investment, not a recent initiative. This forward-thinking approach stems from a clear business philosophy that in the airline industry specifically, the carrier quickest to make complex decisions gains the competitive edge.

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Network problems delay flights at two oneworld Alliance airlines

CIO

IT problems struck flights at two oneworld Alliance member airlines this week, leading to delays and flight cancellations. Network equipment connecting internal and external systems at Japan Airlines (JAL) malfunctioned early on Dec. 26 after receiving a large amount of data from an external source, the company said.

Airlines 122
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American Airlines takes flight with analytics transformation

CIO

In the wake of the COVID-19 pandemic, airlines have struggled with bad weather, fewer air traffic controllers, and a shortage of pilots, all leading to an unprecedented number of cancelations in 2022. Leibman notes that American Airlines operates every hour of every day. American Airlines. “We Touchless, seamless, stressless.

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CIOs contend with gen AI growing pains

CIO

MIT event, moderated by Lan Guan, CAIO at Accenture Accenture “98% of business leaders say they want to adopt AI, right, but a lot of them just don’t know how to do it,” claimed Guan, who is currently working with a large airliner in Saudi Arabia, a large pharmaceutical company, and a high-tech company to implement generative AI blueprints in-house.

Airlines 204
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IT leaders see big business potential in small AI models

CIO

Microsoft CEO Satya Nadella recently lauded one SLM developed by a major airliner he saw in a demonstration in Tokyo. With our SLM Phi, flight attendants at Japan Airlines are spending less time on paperworkand more time with passengers, Nadella posted on LinkedIn.

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United Airlines gives employees the digital tools to make customers happy

CIO

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. We are in the business of getting people to where they want to go. If we can’t help them do that, it drives us crazy.” Did the crew show up late?

Airlines 193
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What is predictive analytics? Transforming data into future insights

CIO

Predictive analytics definition Predictive analytics is a category of data analytics aimed at making predictions about future outcomes based on historical data and analytics techniques such as statistical modeling and machine learning. from 2022 to 2028. As such it can help adopters find ways to save and earn money.

Analytics 218