ServiceNow certificate error disrupts operations for hundreds of organizations
CIO
SEPTEMBER 24, 2024
Enterprise cloud vendor ServiceNow faced widespread customer frustration after a root certificate error disrupted services for over 600 organizations. The issue began early Monday morning when a key SSL certificate expired and affected the company’s Management, Instrumentation, and Discovery (MID) Server, leaving users unable to integrate applications, access updates, and manage critical operations.
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