Dear SAP Support – We’ve Grown Apart
CIO
AUGUST 23, 2023
You told the whole world that after December 31, 2027, you would charge an additional 2 percentage points for sustaining support. But now you’re saying that future innovations such as AI, generative AI, and sustainability would only be available to your customers running S/4HANA Cloud, public or private editions in the RISE or GROW programs.
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