Remove 2025 Remove Infrastructure Remove Vendor Management
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4 recs for CIOs as they implement agentic AI

CIO

Were seeing signs of stress, such as in Gartners 2025 AI Implementation Survey, where 87% of Indian global competency center leaders have made public statements about their gen AI initiatives, yet only 23% have deployed solutions that materially impact business outcomes. We see these common threads among our customers, he says.

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How to know a business process is ripe for agentic AI

CIO

Business consulting firm Deloitte predicts that in 2025, 25% of companies that use generative AI will launch agentic AI pilots or proofs of concept, growing to 50% in 2027.The The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements.

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CIOs eye SaaS backup plans post-CrowdStrike

CIO

Although not implemented yet, we will be making it part of our vendor management and selection processes. We also plan on expanding our ERM [enterprise risk management] evaluations to include a more comprehensive SaaS vendor’s DR to determine which platforms we need to ensure have a mitigation strategy.”

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How CIOs reinterpret their role through AI

CIO

For Italo, this IT-business dialog is based on a flexible IT infrastructure that includes numerous automation and AI components, and provides the necessary groundwork for business continuity. IT was divided into three parts: core banking, IT infrastructure, and data management, analytics, and AI.

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What CIOs are in for with the EU’s Data Act

CIO

It came into force in January and will apply from September 2025 to define who can access and use data generated in the EU in all economic sectors. Plus, the CIO has to evaluate whether the companys IT infrastructure is suitable to guarantee interoperability and security of data as per GDPR.

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Cybersecurity Mesh – Key Considerations before Adoption & Implementation

Trigent

In response to these infrastructure attacks in recent times, President Biden’s administration enacted a cybersecurity executive order wherein the federal government will partner with the private sector to secure cyberspace and address the many concerns through its far-reaching provisions. IAM services will be largely MSSP-driven.

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ServiceNow puts Salesforce in the crosshairs with expanded CRM tools

CIO

ServiceNow has jumped deep into the customer relationship management (CRM) market with a new set of capabilities powered by AI. But it didnt. Omnichannel customer communications are important but just half of the story, when frustrating chatbots and frenzied agents create a less-than-satisfactory experience for customers, he added.

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