Remove 2025 Remove Generative AI Remove Vendor Management
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12 AI predictions for 2025

CIO

Generative AI has seen faster and more widespread adoption than any other technology today, with many companies already seeing ROI and scaling up use cases into wide adoption. Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either.

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How to know a business process is ripe for agentic AI

CIO

This could be the year agentic AI hits the big time, with many enterprises looking to find value-added use cases. A key question: Which business processes are actually suitable for agentic AI? Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

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4 recs for CIOs as they implement agentic AI

CIO

Were seeing signs of stress, such as in Gartners 2025 AI Implementation Survey, where 87% of Indian global competency center leaders have made public statements about their gen AI initiatives, yet only 23% have deployed solutions that materially impact business outcomes.

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JLR revs up AI and intelligent automation initiatives

CIO

Battle joined JLR as group chief digital and information officer in February 2022, after a long career managing IT for a succession of oil companies. We’re not short of generous opportunities afforded by our strategic suppliers and vendors,” says Battle, wryly. There’s demand for it, too. But we’ll do it in a measured way.”

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Cybersecurity Snapshot: CSA Offers Tips for Deploying AI Securely, While Deloitte Says Cyber Teams’ GenAI Use Yields Top ROI

Tenable

You might want to check out the Cloud Security Alliances new white paper AI Organizational Responsibilities: AI Tools and Applications. Each of those three areas is analyzed according to six areas of responsibility for teams deploying AI systems: Evaluation criteria : To assess AI risks, organizations need quantifiable metrics.

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ServiceNow puts Salesforce in the crosshairs with expanded CRM tools

CIO

ServiceNow has jumped deep into the customer relationship management (CRM) market with a new set of capabilities powered by AI. A lot of the CEOs and CIOs are saying, If I want to take full advantage of what generative AI can offer me, I really have to think about how I surgically apply these things, Elliot said.

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How AI is empowering tech leaders — and transforming procurement

CIO

AI everywhere: Transforming procurement Weve entered the era of AI everywhere, where generative AI (GenAI) technologies are transforming the way businesses operate. From streamlining workflows to uncovering actionable insights, these advancements are reshaping software sourcing and vendor management.