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How IT leaders use agentic AI for business workflows

CIO

AI agents topped Forresters 2024 trend list, and Salesforce expects one billion in use by the end of fiscal year 2026. AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce. Use cases for AI agents span countless business workflows.

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10 AI strategy questions every CIO must answer

CIO

The 2024 Board of Directors Survey from Gartner , for example, found that 80% of non-executive directors believe their current board practices and structures are inadequate to effectively oversee AI. Here are 10 questions CIOs, researchers, and advisers say are worth asking and answering about your organizations AI strategies.

Strategy 211
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What is an IT consultant? Roles, types, salaries, and how to become one

CIO

An IT consultant is a technology professional who advises and supports business clients in designing, developing, and executing technology projects in service of business goals. As a result, for IT consultants, keeping the pulse of the technology market is essential. What is an IT consultant?

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Why women leave your IT organization — and how to help reverse that talent drain

CIO

Women remain underrepresented in technology roles and have, in fact, lost ground in recent decades. The 2024 State of the Tech Workforce from IT training and certification association CompTIA noted a similar gender gap in the field, finding that women make up just 27% of tech occupations.

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6 roadblocks to IT innovation

CIO

CIOs now list innovation as the most important trait they need to bring to their role, according to a 2024 survey by professional services firm Deloitte — ahead of delivering top-line value and serving as change agents, two endeavors that require innovation to facilitate. Those, though, aren’t the only ways legacy tech can hurt innovation.

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CIOs must beware committing ‘AI washing’ themselves

CIO

US regulatory agencies are watching for exaggerated AI claims, with the US Securities and Exchange Commission announcing a settlement in March with two investment advisors. Companies always commit fraud, and they’ll find new ways to do it, based on new technology.”

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ESG reporting: Carbon in the cloud

CIO

As organizations increasingly outsource to cloud service providers for many technical and financial benefits, the power consumed and carbon produced are now controlled by the provider, wherever its cloud datacenters may be. CIOs: Be wary of greenwashing CIOs are leaders in technology, but they may not be leaders in ESG ethics.

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