article thumbnail

Rethinking digital transformation for the agentic AI era

CIO

In 2020, it was the pandemic, 2022 brought recession fears, and 2024 ushered in the generative AI era. AI is uniquely positioned to help us reshape how we design products, streamline operations, and enhance experiences, says Satyajith Mundakkal, CTO of Hexaware.

CTO Coach 214
article thumbnail

10 AI strategy questions every CIO must answer

CIO

The 2024 Board of Directors Survey from Gartner , for example, found that 80% of non-executive directors believe their current board practices and structures are inadequate to effectively oversee AI. The time for experimentation and seeing what it can do was in 2023 and early 2024. The world plunged headfirst into the AI revolution.

Strategy 211
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How IT leaders use agentic AI for business workflows

CIO

AI agents topped Forresters 2024 trend list, and Salesforce expects one billion in use by the end of fiscal year 2026. By reducing research time from 35 minutes to under three, coaches can now build better relationships and improve their one-on-one guidance. High-volume, repetitive tasks are ideal for AI.

article thumbnail

Beyond the hype: 4 use cases that show what’s actually working with gen AI

CIO

If 2023 was the year of experimentation with gen AI, 2024 was when companies zeroed in on use cases and started putting pilot projects into production. The early part of 2024 was disappointing when it comes to ROI, says Traci Gusher, data and analytics leader at EY Americas. We have a ton of documents we can talk about.

article thumbnail

10 top priorities for CIOs in 2024

CIO

Gain stronger control over data Jae Evans, global CIO and executive vice president at Oracle, is planning to prioritize data control in 2024, and CIOs across industries would be wise to follow suit. “As This could be an in-house team or trusted advisors who can make sure you’ve done what you can to protect yourself.”

article thumbnail

What is a cloud architect? A vital role for success in the cloud

CIO

Its an advanced job title, with cloud architects typically reporting to the IT director, CIO, CTO, or other technology executives. Establish a career plan with your manager and communicate your intentions of becoming a cloud architect, and find the right mentors who can guide you on your career path.

Cloud 163
article thumbnail

5 tips for better business value from gen AI

CIO

Salesforce recently released two autonomous AI sales agents , one that engages with inbound prospects and another that coaches sales reps. Appian, Atlassian, Cisco Collaboration, Forethought, IBM, Ivanti, Pega, Salesforce, SAP, ServiceNow, Workday, Zoho, and others launched service-oriented AI agents in 2024.