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Unlocking the potential of generative AI in the software development life cycle

CIO

Generative AI is poised to redefine software creation and digital transformation. A 2024 study found that three-quarters of product features are rarely used, underscoring the need for precision. How generative AI transforms the SDLC GenAI has emerged as a transformative solution to address these challenges head-on.

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UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company.

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The end of digital transformation and the rise of business model innovation

CIO

With the rise of generative AI, CEOs recognize an opportunity to shift from technology-led digital transformation to executive-led business reformation. Instead, a vast majority of companies were investing in digitization. All signs point to AI reinventing business as we know it. times higher earnings growth.

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Balance between innovation and market adaptability key to Tencent Cloud’s AI success

CIO

Tencent Cloud’s expansion in Asia Pacific (APAC) reflects its strategic efforts to capitalize on the growing demand for Artificial Intelligence (AI) and cloud computing services. billion in 2024 to over US$110 billion by 2028. This approach allows the company to offer a wide range of cloud solutions across various industries.

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5 key takeaways from Dreamforce 2024

CIO

As Salesforce’s 2024 Dreamforce conference rolls up the carpet for another year, here’s a look at a few high points as Salesforce pitched a new era for its customers, centered around Agentforce for bringing agentic AI to enterprise sales and service operations. “We Agentforce will be generally available in October.

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Generative AI sparks family business renaissance: PwC report

CIO

The next generation of leaders in family businesses is poised to embrace the transformative power of generative AI (GenAI) despite marked resistance from the incumbent leaders, according to a PwC report.

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8 pressing needs for CIOs in 2024

CIO

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In

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