CIO

DECEMBER 26, 2024

As a result, the banks Customer Satisfaction (CSAT) score increased from 53% to 64% and its Customer Effort Score (CES) improved from 68% to 75% from 2022 to 2024. Overall, the banks digital channel perception CSAT improved from 63% in 2022 to 80% in 2024. Want similar results?

Banking 78

Banking Unified Communications Cloud Innovation 78

CIO

FEBRUARY 13, 2023

Cold: On-prem infrastructure As they did in 2022, many IT leaders are reducing investments in data centers and on-prem technologies. “We Enterprise communications services saw slow but steady 1.6% growth in 2022, according to Gartner. The unified communications market’s meager 1.6% in 2023, the firm says.

Budget 218

Budget Artificial Inteligence Technical Review VR 218

CIO

AUGUST 8, 2022

Key ICT trends for 2022. Our cloud-based Unified Communications solutions offer greater functionality and flexibility, without the large upfront cost of traditional systems and extend voice solutions to the home office and mobile phone – customers never need to know the difference. Want to fast-track unified business growth?

Unified Communications 128

Unified Communications Artificial Intelligence Artificial Inteligence Firewall 128

CIO

JANUARY 11, 2023

As its business diversified, including its own acquisition by Hornblower Group in early 2022, Journey Beyond inherited a range of disparate technology systems, including six different phone systems and an outdated contact center that was only servicing Journey Beyond’s rail journeys. Unified Communications.

Tourism 179

Tourism Unified Communications Travel Analytics 179

CIO

JULY 27, 2022

In its World Business Telephony Forecast, MZA has gone as far as naming flexibility one of its key business communication trends in 2022 — specifically calling out the need for greater flexibility in working environments, technologies, and licensing and payment models. . Table stakes for survival. Faster time to value.

Unified Communications 193

Unified Communications Course Cloud Agile 193

d2iq

NOVEMBER 22, 2022

D2iQ is pleased to announce that we will be exhibiting at the 2022 CDCA Defense Summit in Charleston, on December 7-8. Thus, it is no surprise to see that the overarching goal of the 2022 CDCA Defence Summit is to “achieve a National Defense tactical edge no adversary can match.”

Unified Communications 59

Unified Communications Conference Artificial Intelligence Artificial Inteligence 59

CIO

AUGUST 1, 2023

Atos had planned to divide into two publicly listed companies, but on August 1 announced it is taking a different route.

Company 148

Company Unified Communications Banking .Net 148