Remove 2020 Remove Technical Advisors Remove Technical Support
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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

was valued at $304 million in July 2020. While there may still be some debate over whether customers, or indeed agents or businesses, want a lot of video engagement in calls, there are times when you might imagine that could be useful, such as in cases of technical support. Observe.ai Observe.AI

Marketing 235
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Digital Transformation Outpacing Financial Institution Security

Praxent

A 2020 report from World Retail Banking revealed 57% of consumers preferred internet banking in the Covid-19 era. ThreatAdvice vCISO , NXTsoft’s flagship software solution, provides oversight into all cybersecurity needs, warning organizations and advising what appropriate action to take.

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Hire ERP Consultant

Mobilunity

Notably, according to the Panorama Consulting Group 2020 report , 93% of companies that turned to ERP solutions noted its positive impact on their businesses. Below are the most demanded types of ERP advisor experts among mid-sized to large-scale businesses: Business ERP consultant. ERP technical consultant. and much more.

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Software supply chain: What it is and how to keep it secure

CircleCI

In the SolarWinds attack between March and June 2020, an estimated 18,000 customers on the Orion platform, including a number of US government agencies, downloaded updates that were injected with malicious code. SolarWinds did not discover the breach until December 2020, prompting recalls, hotfixes, and an advisory to customers.