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CEO of Salesforce AI Clara Shih has left

CIO

Before that, she ran the AI company she co-founded, Hearsay Systems, a company that uses AI to help investment advisors. SalesforceIQ, a software development company he co-founded in 2015, was acquired by Salesforce in 2018, while his next venture, low-code platform vendor Airkit, was swallowed up by Salesforce in October 2023.

CTO Coach 197
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How Trainline’s CTO stays on track with professional development

CIO

Few would swap sunny San Francisco and the innovation of Silicon Valley for a train ticketing company serving disgruntled UK commuters, but try telling that to Trainline CTO, Milena Nikolic. Nothing clicked until she spoke to Trainline, the international digital rail and coach technology platform, headquartered in London.

CTO Coach 148
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Agentic AI design: An architectural case study

CIO

Just a few short years ago, models like GPT-1 (2018) and GPT-2 (2019) barely registered a blip on anyone’s tech radar. Even at fractions of a penny per token, this ends up being tens to hundreds of thousands of dollars. And one million output records in each of the eight files.

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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

Observe.ai — which provides natural language tools to track voice and text conversations, and to provide coaching for subsequent engagements and to use the data for compliance and other reporting requirements — has raised $125 million, funding that it will be using to continue building out its technology and to move into more markets.

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WeLink raises $185M to deliver high-bandwidth wireless internet to the home using 5G

TechCrunch

It’s a paradigm that caught the eye of investors, with Digital Alpha Advisors, a long-time telecom VC with close ties to Cisco, investing $185 million into the company in equity as well as a debt facility in exchange for revenue share (sort of the hardware version of SaaS securitization ).

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#804 The Top Mistakes Made by Startup CTOs with Zach Goldberg, CTO at Gruntwork

Modern CTO

Today, we’re talking to Zach Goldberg, CTO at Gruntwork and Executive Leadership Coach. We discuss the biggest takeaways from his book, “The Startup CTO’s Handbook,” what mistakes CTOs keep making, the ethics baked into AI, and much more. All of this right here, right now, on the Modern CTO Podcast!

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14 essential book recommendations by and for IT leaders

CIO

For grasping artificial intelligence Sherry Comes, former CTO at IBM Watson and current managing director of conversational AI at PwC, thinks you need to read Age of Invisible Machines: A Practical Guide to Creating a Hyperautomated Ecosystem of Intelligent Digital Workers (Wiley, 2022) by Robb Wilson. CTO and co-founder of Digibee.

CTO Coach 196