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CaptivateIQ raises $46M for its no-code sales commissions platform

TechCrunch

Existing backers Amity, S28 Capital, Sequoia and Y Combinator also participated in the financing, which brings the San Francisco-based company’s total raised to $63 million since its 2017 inception. He, co-CEO Conway Teng and CTO Hubert Wong founded CaptivateIQ after coming out of Y Combinator’s Winter 2017 cohort. .

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RedRoute wants answering customer service calls to be as easy as using ‘Alexa’

TechCrunch

Seeing the modern world of voice technology as more people were outfitting their homes with Amazon’s Alexa, Google Home and voice-controlled televisions, the trio pivoted their business in 2017 to create a similar experience for the world of customer service. Customer care as a service: Outsourcing can help your startup wow clients 24/7.

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Microsoft’s latest OpenAI investment opens way to new enterprise services

CIO

A move that is likely to unlock similar investments from competitors — Google in particular — and open the way for new or improved software tools for enterprises large and small. Up to that point, OpenAI had only allowed enterprises and academics access to the software through a limited API.

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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

So, I’ll use this opportunity to point out what questions CIOs should be asking about their enterprises based on what we can already discern from last week’s Southwest Airlines IT disaster. billion in stock buybacks between 2017 and 2019. While weather may have been the root cause, the 16,000 flights canceled between Dec.

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Predibase exits stealth with a low-code platform for building AI models

TechCrunch

-based companies, 44% said that they’ve not hired enough, were too siloed off to be effective and haven’t been given clear roles. Or they can choose to use a blackbox off-the-shelf ‘AutoML’ solution that simplifies their problem at the expense of flexibility and control.”

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TechCrunch+ roundup: Plaid’s staffing story, RevOps for B2B sales, demo day’s demise

TechCrunch

When Jean-Denis Greze accepted the CTO role at Plaid in 2017, the fintech company was still financing its Series A had “about 20 engineers who were still trying to feel their way to product-market fit,” writes enterprise reporter Ron Miller. Use discount code TCPLUSROUNDUP to save 20% off a one- or two-year subscription.

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Valence raises $25M to track team performance with continuous reviews

TechCrunch

” Mitchell co-launched Valence, which is New York-based, in 2017 with Levi Goertz. . ” Mitchell co-launched Valence, which is New York-based, in 2017 with Levi Goertz. Valence , a growing teamwork platform, today announced that it raised $25 million in a Series A round led by Insight Partners.