5 questions CIOs must ask after Southwest Airlines’ failure
CIO
JANUARY 4, 2023
billion in stock buybacks between 2017 and 2019. In 2017, Fast Company wrote that Southwest Airlines’ digital transformation “takes off” with an $800 million technology overhaul, but only $300 million was dedicated to new technology for operations. How often do teams schedule tabletop exercises to play out what-if scenarios?
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