How digital turned Nationale-Nederlanden into an omnichannel company
CIO
OCTOBER 18, 2023
Starting in 2015, the company began to digitalize all sales and after-sales processes, a purpose reinforced by a promotion of synergies between distribution channels that led Nationale-Nederlanden to become an omnichannel company, which made it easier for customers to choose where, how, and when to engage with it.
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