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Travel app Hopper raises $96M from Capital One to double down on social commerce

TechCrunch

The fresh cash will be put toward several efforts, CEO and co-founder Frederic Lalonde said in a press release, including supporting Hopper’s new social commerce initiatives. Travel app Hopper raises $96M from Capital One to double down on social commerce by Kyle Wiggers originally published on TechCrunch.

Travel 267
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SHRM Top 25 Indian HR Influencers on Social Media 2014

QAspire

Last week, SHRM India published a list of “ Top 25 Indian HR Influencers on Social Media ” for the year 2014-15. This year, they considered activity/interactions beyond Twitter to cover Blog , LinkedIn , Klout and Quora. I am glad to be ranked amongst top 5 influencers for the third consecutive year.

Media 54
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Sesamm bags $37M to give corporates ESG insights using natural language processing

TechCrunch

With that in mind, Sesamm enables businesses to track textual data from across the web — including news portals, NGO reports and social networks — and convert this into actionable insights. “Data sources include highly vetted news organizations, expert blogs and social media. billion company.

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Customer contact prevention as a competitive advantage

Xebia

Lessons Learned From Over 100 Implementations At Xebia, we have done over 100 Freshdesk, Freshchat and Freshservice implementations since 2014. More grip on the operations Lower costs of customer contact Improved customer experience Improved employee experience The first blog focused on improving operational control.

Analytics 130
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The four main goals of our Freshworks implementations

Xebia

The number one goal of Freshworks implementations: grip Lessons learned from over 100 implementations At Xebia, we have done over 100 Freshdesk, Freshchat and Freshservice implementations since 2014. This helps organizations to get a better grip on their customer service operation and to further improve the quality of service.

Analytics 130
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Glossier just laid off one-third of its corporate employees, mostly in tech

TechCrunch

Founded in 2014, Glossier is widely touted as one of the earliest breakout successes of the DTC model, and raised its Series E last July at a $1.8 The company built its own point-of-sale system and commerce APIs in-house, allowing them to deliver a “seamless” customer experience, former Glossier CTO Bryan Mahoney said in 2018.

Retail 236
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10 celebri disastri provocati dall’intelligenza artificiale

CIO

Dopo che le storie sono state derise sui social media, Gannett ha deciso di sospendere l’uso di LedeAI in tutte le edizioni locali che utilizzavano il servizio. Quando ha rilasciato Tay, un chatbot AI, sulla piattaforma di social media, l’azienda lo ha descritto come un esperimento di “comprensione conversazionale”.