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If recruiting, training and development is being charged to a mid-level manager whose real domain expertise lies in administration and compliance then talent will likely become your largest contingent liability as opposed to your biggest asset. I would encourage you to read a previous post on “ Workforce Reduction.&#
Home Go to QAspire.com Guest Posts Disclaimer Establishing Forums to Build a Quality Oriented Culture Total Quality Management (TQM) says that quality is everybody’s job. Quality improvement involves transformation, and these forums helps in transforming culture for excellence in all spheres of an organization’s activities.
It’s one of those CIO-plus roles that people talk about,” says Slater, who has served as CIO since 2006. The plus part of my role includes logistics, distribution, trade compliance, or the movement of our goods, our contact centers, and our project management office.”. And it’s about prioritizing who goes first and in what order.”.
It starts with getting the right people and building the right culture. It is their choice. Getting people to exercise their choice of delivering excellence is #1 leadership challenge. Finally, just like quality , excellence is a moving target. Today’s excellent becomes tomorrow’s good enough and day-after-tomorrow’s mediocre. Don’t Kill It!
loosing great ideas because of a “compliance” culture? efforts spent in resolving personal conflicts and protecting individual/departmental fortresses? poor communications and expectations management? not allowing people to make mistakes? acting from a reactive standpoint? not treating your customers well? not demonstrating integrity?
In 2006, the State Liaison Committee (SLC) was added to the Council as a voting member. We share some of those lessons here: The most important lesson is to understand that the FFIEC CAT should not be seen as just a compliance drill. Regulators will check you for compliance and that is very important.
Note: My book ‘ #QUALITYtweet – 140 bite-sized ideas to deliver quality in every project ’ explores the people, process and leadership aspects to build a constantly improving organization culture. Check it out if you haven’t already ! Bonus: QAspire Blog was recently featured on Community of Program and Project Managers (PPM Community).
Standards enforce compliance and sometimes, leaders falls in a trap of linking the level of compliance with performance of individuals. Get to the root of the non-compliance and you will find the actual problem. Non-compliance is just a symptom. This is how a “constraint” mindset works. Thabo Hermanus´s last blog.
Striving for excellence” should be a call to action for us to renew our focus on developing a culture of excellence, great leadership, adopting best practices, making them work in our context, continual improvement and superior service to our customers/peers. On that note, wish you an “excellent” 2011! Don’t Kill It!
.” - - - - - Note: My book ‘ #QUALITYtweet – 140 bite-sized ideas to deliver quality in every project ’ explores the people, process and leadership aspects to build a constantly improving organization culture. Check it out if you haven’t already ! Bonus: Read my post (How to) Have a Great Monday! – and have a wonderful start into the week!
Oftentimes, in the larger corporate culture of focussing on quarterly results, the priority becomes the immediate short- term strategy–leading to high risk growth. Cultivating people takes time, but is at the core of leadership and building a sustainable culture. Overuse of fertilizer and pesticide would be an example of that.
Note: My book ‘ #QUALITYtweet – 140 bite-sized ideas to deliver quality in every project ’ explores the people, process and leadership aspects to build a constantly improving organization culture. It is easy to fall in trap of compliance to standard processes and get boring. All improvements are about change - in habits and in culture.
. - - - - - Note: My book ‘ #QUALITYtweet – 140 bite-sized ideas to deliver quality in every project ’ explores the people, process and leadership aspects to build a constantly improving organization culture. Check it out if you haven’t already ! Leadership , Process Improvement , Quality | Tanmay October 11, 2010 No Comments No comments yet.
Stories create alignment and hence culture. Tell tales of triumphs and trials, of success and failures, of past and future. Stories reinforce the belief system. Stories validate people’s aspirations and empower them. Listen to their stories as well. Don’t Kill It! Working and Walking – Where Are You Going?
Whether the topic is business excellence, leadership, teamwork, building a winning organizational culture… I try to take massive amounts of research and years and years of personal experience as a business executive – and boil it all down to the essential, fundamental things that make up the foundation of success. Don’t Kill It!
Home Go to QAspire.com Guest Posts Disclaimer Quality and Quantity – The Conversation Continues On 8th Jan, 2010, I wrote a post on Quality and Quantity – Compliance and Excellence. The post resulted in some very interesting conversations in form of comments and in-person conversations. It is also a great validation of your thoughts.
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