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He describes “some surprising theories about softwareengineering”: I discuss these theories in terms of two fundamentally different development styles, the "cathedral" model of most of the commercial world versus the "bazaar" model of the Linux world. If you give softwareengineers manual work, their first instinct is to automate it.
Amazon built its cloud with the same philosophy – they knew that at the scale they intended to pursue, everything would fail sooner rather than later, so automated failure detection and recovery had to be designed into the system.
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