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How IT leaders use agentic AI for business workflows

CIO

AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce. An AI briefer could inform a sales pipeline review process, for instance, or an AI trainer could simulate customer interactions as part of an onboarding program, he adds.

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Freshworks lays off 660 — about 13 percent of its global workforce — despite strong earnings, profits

CIO

CEO Dennis Woodside said in an analyst call to discuss the earnings that Freshworks “ended the quarter with more than 69,600 total customers with a net add of more than 800 customers.” We shifted a number of technical resources in Q3 to further invest in the EX business as part of this strategic review process.

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Berlin’s Kaiko Systems nets €2M to help maritime technical operations go paperless

TechCrunch

The spike in cost was in part due to an increase in global consumption, ports shut down by COVID-19 and supply chain disruptions during the outbreak, the founder explained. Berlin’s Kaiko Systems nets €2M to help maritime technical operations go paperless by Rita Liao originally published on TechCrunch.

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As startups whip up a restaurant tech frenzy, is anyone close to Toast?

TechCrunch

Technology innovation often comes in waves, but the restaurant industry saw its surf get bigger and stronger due in part to the pandemic. As startups whip up a restaurant tech frenzy, is anyone close to Toast? Toast also said it is on track to generate revenues of $2.6 billion this year.

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Have we reached the end of ‘too expensive’ for enterprise software?

CIO

While useful, these tools offer diminishing value due to a lack of innovation or differentiation. Finally, chatbots are often inappropriate user interfaces due to a lack of knowledge about better alternatives for solving certain problems. Does the data from the receipts also need to include net and gross prices or tax rates?

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Proptech in Review: 3 investors explain why they’re bullish on tech that makes buildings greener

TechCrunch

We asked three venture capital firms investing at the intersection of proptech and climate tech about how a focus on reducing emissions can trim a building’s carbon footprint and offer new opportunities for returns. Spending on getting the world’s real estate to net zero will require $1.7 And the potential market is enormous.

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14 climate tech investors share their H1 2022 strategies

TechCrunch

Last year, round sizes for climate tech startups quadrupled, with more than 600 investments totaling over $40 billion. What is your climate tech investment thesis in H1 2022? I see it as a net positive that I don’t think there’s enough capital that we could put towards this to really find the underlying true issues here.