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Three surveys of AI adoption reveal key advice from more mature practices

O'Reilly Media - Ideas

Looking across industry sectors in AI Adoption in the Enterprise , we see how technology, health care, and retail tend to be the leaders in AI adoption, whereas the public sector (government) tends to be the laggards, along with education and manufacturing. These points would have been out of scope for any of the individual reports.

Survey 111
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Antitrust regulators are using the wrong tools to break up Big Tech

O'Reilly Media - Ideas

What we really need is disclosure of information about the growth and health of the supply side of Big Tech's marketplaces. It’s a nerve-wracking time to be a Big Tech company. In the European Union, regulation is already happening: in March, the EU levied its third multibillion-dollar fine against Google for anti-competitive behavior.

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Automated Claims Processing: Using RPA and Machine Learning to Manage Insurance Claims

Altexsoft

In the last few years, Chinese tech giants have been making massive strides at becoming the center of insurance innovation. Customer satisfaction score (CSAT) and Net Promoter Score (NPS) are the most important metrics for any insurance company. The insurance industry is notoriously bad at customer experience. Not in China though.

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Automating the Automators: Shift Change in the Robot Factory

O'Reilly Media - Ideas

You’ll try this with a few other algorithms, and their respective tuning parameters–maybe even break out TensorFlow to build a custom neural net along the way–and the winning model will be the one that heads to production. What would you say is the job of a software developer? Pretty simple. I’ll share my answer in a bit.

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The Good and the Bad of Apache Kafka Streaming Platform

Altexsoft

Kafka can continue the list of brand names that became generic terms for the entire type of technology. The technology was written in Java and Scala in LinkedIn to solve the internal problem of managing continuous data flows. We describe information search on the Internet with just one word — ‘google’. Practically, nothing.

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Breaking the Deadlock Between User Experience and Developer Experience

A List Apart

Our efforts to measure and improve UX are packed with tragically ironic attempts to love our users: we try to find ways to improve our app experiences by bloating them with analytics, split testing, behavioral analysis, and Net Promoter Score popovers. UX and performance have issues in practice. My sister loves dogs.

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Airline Reservation Systems and Passenger Service Systems: Navitaire, Amadeus Altea, SabreSonic and more

Altexsoft

And that episode was not a one-off. It was just another reminder of overall aviation IT fragility, caused by different factors, from aging technologies to poor communication between different components to the introduction of immature solutions. Something that happens quite often nowadays. The first generation: legacy systems.