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Step 1 to becoming a business-savvy CIO

CIO

Popular ways of ensuring IT efforts align with business goals range from co-developing strategic plans with executives on the business side of the company to actively collaborating with business users on projects aimed to derive more value from their efforts. Here’s how to develop this important IT muscle.

Banking 273
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AgentSync lands consecutive rounds as insurtech booms

TechCrunch

The time frames around those metrics are slightly relaxed, but the raw growth underscores that AgentSync is on to something. AgentSync’s product, born out of a tool that Zenefits developed while rebuilding itself, helps insurance companies and other players in the insurance space ensure that agents are compliant (hence its name).

.Net 197
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London-based Fidel API lands $65M in Series B funding, proving fintech infrastructure is hotter than ever

TechCrunch

The London-based company provides identity, data and payments products that it says gives developers a way to capture consent permissions and “securely” connect payment cards to a service or application. . Just last week, Cross River Bank landed a $620 million investment that pushed its valuation to more than $3 billion.

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Employee engagement: 10 best practices for improving your culture

CIO

Doing surveys gives you a realistic metric for how employees feel. “An And don’t just read the AI summary or data readout, says Laura Merling, chief transformation and operations officer at Arvest Bank. Getting a quick Net Promoter Score [ NPS ] is great for this.” “That starts with an employee engagement survey.”

Culture 332
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Indonesian B2B marketplace GudangAda raises more than $100M in new funding

TechCrunch

Before raising its Series B, it had already grown to $6 billion in net merchandise value on $35 million of funding. GudangAda also partners with banks to provide working capital for SMEs, enabling them to apply for loans using their data on the platform. Its last funding was a $25.4 In a statement, Falcon Edge co-founder Navroz D.

B2B 191
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4 Steps to Streamline Your Contact Centre Spend

CIO

According to a report from Forrester , for instance, the average contact center that moved to Genesys PureCloud saves more than $800,000 and gains a net total benefit of more than $5 million over three years. You can access far more than the standard surface-level metrics, such as average handle times or wait times.

Testing 242
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Social stock trading services Public raises $65M Series C

TechCrunch

The Public round also exemplifies another developing venture trend, namely that of existing investors preempting portfolio companies’ proximate rounds. The founding duo told TechCrunch that they had plenty of cash in the bank from their preceding round, but saw the raise as a way to double-down on their model.

Social 250