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B2B marketplaces will be the next billion-dollar e-commerce startups

TechCrunch

They were already growing more quickly than most B2C marketplaces that predated them, and when COVID shutdowns hit, many companies scrambled to shift all purchasing online. With all of these considerations, it’s no wonder B2B e-commerce has been slower to digitize than B2C.

B2B 363
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Customer experience startup Clootrack raises $4M, helps brands see through their customers’ eyes

TechCrunch

Business-to-consumer and consumer brands often use customer satisfaction metrics like Net Promoter Score to understand the customer experience, but Abdulla said current methods don’t provide the “why” of those experiences and are slow, expensive and error-prone. His ultimate goal is to be “the single platform for B2C firms.”.

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Slope takes in first capital with visions of being ‘Stripe for global B2B payments’

TechCrunch

Prior to the global pandemic, suppliers were extending net terms of 30 days to pay, but at that scale, it is hard to build up credit for small businesses, Murata told TechCrunch. Then with the global pandemic, the pace at which business-to-business payment was moving online was accelerating,” Murata told TechCrunch.

B2B 252
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The alternative asset class needs new infrastructure — who will build it?

TechCrunch

Liquid alternative asset classes are enjoying record inflows, and B2C-friendly distribution platforms like Moonfare , Fundrise and SeedInvest are building on-ramps for a new generation of investors. Private investments in alternative assets grew to $13.3 trillion from $4.6

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ultimate.ai scores $20M for a supportive approach to customer service automation

TechCrunch

Two years on the startup’s marketing focus is broader; today it talks about its customer service automation platform as an “AI-first” ‘no code’ tool — sating it wants to empower b2c users to get the most out of AI by helping them design virtual agents that can usefully handle complex customer interactions.

B2C 273
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Nigeria’s Indicina raises $3M to help businesses offer credit to their customers at scale

TechCrunch

But while big corporates and high net worth individuals have no issues accessing loans from banks in Nigeria, retail and SME segments are somewhat neglected at scale. The company will launch a B2C offering in the coming weeks to diversify offerings and revenue streams. Greycroft also participated in this round, and so did RV Ventures.

Banking 216
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Balance raises $25M in a Ribbit Capital-led Series A to grow its ‘consumer-like B2B checkout platform’

TechCrunch

B2B payments, he said, have historically differed from B2C primarily in that they have not taken place at the moment of purchase (or at the point of sale) but rather within 30 days and with an invoice. He and Yoni Shuster, both former PayPal employees, started the company in early 2020.

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