Trending Articles

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Redefining customer experience: How AI is revolutionizing Mastercard

CIO

In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers.

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Kloudfuse Adds Raft of Additional Capabilities to Unify Observability

DevOps.com

Kloudfuse today updated its namesake observability platform to add support for continuous profiling and real user monitoring (RUM) along with additional analytics and artificial intelligence (AI) capabilities.

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CIOs look to sharpen AI governance despite uncertainties

CIO

As more generative AI projects move from proof-of-concept to production, CIOs will be shouldering the additional pressure of enacting AI governance policies to protect the enterprise — and their jobs. There is no dearth of AI governance frameworks available from the US government and European Union, as well as top market researchers, but no doubt, as gen AI innovation outpaces formal standards, CIOs will need to enact and hone internal AI governance policies in 2025 — and enlist the entire C-sui

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One third of consumers would prefer working with AI agents for faster service

Dion Hinchcliffe's Web 2.0 Blog

Many consumers are happy to communicate with an AI agent but also want to know when that conversation is happening.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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5 Strategies to Help You Manage Resentment for a Colleague

Harvard Business Review

Many leaders today are stretched beyond capacity, and in that state, feelings of resentment can readily emerge and take hold. Whether you’re already feeling resentful or just starting to feel the tinges of this emotion, try these five strategies to safeguard your and your team’s well-being and performance: pinpoint the source, step outside yourself, focus on solutions, communicate constructively, and let go.

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As the WordPress saga continues, CIOs need to figure out what it might mean for all open source

CIO

While lawyers argue in the WP Engine versus Automattic litigation whether the hyperbole should be believed, the continuing battle of words, almost all nasty ones, is starting to raise doubts how much an enterprise should rely on open source. And even if open source can be avoided at all in late 2024. The latest legal documents came from Automattic, which argued that its people did nothing wrong and that the blame lies solely with WP Engine.

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I changed 12 settings on my Android phone to drastically improve battery life

Dion Hinchcliffe's Web 2.0 Blog

There are several ways to improve your Android's battery life, and I've sifted through them all to highlight the most effective options - plus an obvious bonus.

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Broadcom Strengthens Case for Integrated VCF Platform

DevOps.com

Broadcom today revealed it is adding a raft of additional capabilities to the optional portfolio of services it makes available on top of VMware Cloud Foundation (VCF), including a module that makes it simpler to deploy databases on top of instances of Kubernetes that are integrated with the VMware virtual machine platform.

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When the World Is Too Distracting — and It Feels Impossible to Work

Harvard Business Review

As much as we wish we could, we can’t eliminate uncertainty in the world. But we can control how we respond to it, and one of the ways that we can respond is to help create workplaces where people feel seen, supported, and able to contribute meaningfully. This article includes a curated list of HBR articles and podcast episodes to help you manage yourself, your team, and your organization when you’re consumed with what’s happening outside of work.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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What Will the Next President Bring to the Cyber Game?

Ooda Loop

As the United States pushes closer to electing its next president, the nation faces many challenges that need to be addressed. Whether it be hot button issues like illegal immigration, domestic economic concerns, or U.S. involvement in international conflicts, the next president will have a lot to do to implement their respective policies. However, one issue that […] The post What Will the Next President Bring to the Cyber Game?

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The Apple Pencil Pro has dropped down to $92 on Amazon ahead of Black Friday

Dion Hinchcliffe's Web 2.0 Blog

After purchasing the latest iPad Pro, the Apple Pencil Pro may seem like an expensive add-on. Ahead of Black Friday, the stylus has been discounted by $37, bringing it down to $92.

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New Relic Relies on AI Agents to Launch Intelligent Observability Platform

DevOps.com

New Relic this week unfurled a revamped observability platform based on an artificial intelligence engine that enables anyone from application developers to business analysts to employ natural language to surface insights.

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Track, allocate, and manage your generative AI cost and usage with Amazon Bedrock

AWS Machine Learning - AI

As enterprises increasingly embrace generative AI , they face challenges in managing the associated costs. With demand for generative AI applications surging across projects and multiple lines of business, accurately allocating and tracking spend becomes more complex. Organizations need to prioritize their generative AI spending based on business impact and criticality while maintaining cost transparency across customer and user segments.

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2024 Salary Guide

Procom’s 2024 Salary Guide provides critical insights into the latest hiring trends, in-demand IT roles, and competitive pay rates across Canada and the U.S. It highlights key market dynamics such as the growing demand for remote work, skills-based hiring, and flexible staffing solutions. With detailed pay rate data for top IT positions like Cybersecurity Consultants, Cloud Engineers, and Salesforce Developers, this guide is an essential resource for companies looking to stay competitive in toda

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Younger Women’s Experiences Show Gender Equity at Work Isn’t Inevitable

Harvard Business Review

A new report suggests that not only are the experiences of women under 30 similar to those of women 50 and older — in some ways, they’re worse.

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Why CIOs need a two-tier approach to gen AI

CIO

CIOs failing to gain organizational traction with generative AI might want to rethink how they are introducing the technology — and how they are honing their AI strategies to suit. When IT leaders consider generative AI, they should create separate strategies when rolling out productivity-enhancing AI tools than when deploying business-case-driven AI solutions, according to new research from the Massachusetts Institute of Technology.

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Get 3 months of Xbox Game Pass Ultimate for 28% off

Dion Hinchcliffe's Web 2.0 Blog

Try or gift Xbox Game Pass for three months for nearly one-third off and play over 100 games including Starfield, Forza Motorsport, and Football Manager 2024 on your Xbox, PC, or mobile device.

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Observability in 2030: A Practitioner’s Wishlist

DevOps.com

Observability in 2030 will require integrated telemetry across layers, events for context, and decoupling telemetry collection from analysis, ensuring seamless multi-signal observability.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Balancing Cybersecurity Accountability with Practical Support

Ooda Loop

In recent years, the U.S. government has intensified its efforts to hold companies accountable for cybersecurity failures, underscored by high-profile cases such as the prosecution of Uber’s former security chief, Joseph Sullivan, and the fallout from the SolarWinds breach. These actions send a strong message: American businesses entrusted with sensitive data must meet rigorous security standards.

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A Toolkit to Help You Manage Uncertainty Around AI

Harvard Business Review

Uncertainty around AI takes different shapes and forms, but we can boil it down to three main categories that every manager should consider: state, effect and response uncertainty. State uncertainty occurs when managers lack sufficient information to predict market trends and changes. Managers experiencing this type of uncertainty face challenges in understanding AI’s current capabilities and potential developments.

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Is now the right time to invest in implementing agentic AI?

CIO

Software vendors’ pitches are evolving, with agentic AI beginning to supplant generative AI in their marketing messages. Rather than just generating code or content for human review agentic AI will, they say, follow instructions, make decisions, and take actions much as a human worker would, without human intervention. It’s more than just a smarter RPA Agentic AI isn’t just a better version of robotic process automation (RPA) : It promises to take enterprises places RPA never could.

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Upgrade to Microsoft Office Pro and Windows 11 Pro with this bundle for 87% off

Dion Hinchcliffe's Web 2.0 Blog

This lifetime license bundle deal gives you access to the entire Microsoft Office Pro 2021 suite and Windows 11 Pro for just $53 for a limited time.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Five Great DevOps Job Opportunities

DevOps.com

DevOps.com is now providing a weekly DevOps jobs report through which opportunities for DevOps professionals will be highlighted as part of an effort to better serve our audience. Our goal in these challenging economic times is to make it just that much easier for DevOps professionals to advance their careers.

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5 Interesting Startup Deals You May Have Missed In October: More Accessible Tech And The Ultimate Weed Wacker

Crunchbase News

This is a monthly column that runs down five interesting startup funding deals every month that may have flown under the radar. Check out last month’s entry here. While the goblins and ghouls make their rounds this month, so have some pretty fascinating startups with funding news. From startups trying to make sure tech is more usable for people with disabilities, to those looking to harness the power of the ocean, there was some eye-catching tech that raised cash this month.

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A Guide to Handing Off Work Before a Vacation

Harvard Business Review

When you’re planning for a vacation, it is essential to hand over work efficiently. Begin by notifying colleagues and clients of your absence well in advance, ideally four to six weeks ahead. It is good practice to find a colleague to act as your backup at least a month in advance. Then, create a detailed handover document, listing current project status, pending tasks, and instructions for what they’d need to take care of while you’re away.

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Are enterprises ready to adopt AI at scale?

CIO

Whether it’s a financial services firm looking to build a personalized virtual assistant or an insurance company in need of ML models capable of identifying potential fraud, artificial intelligence (AI) is primed to transform nearly every industry. In fact, a recent Cloudera survey found that 88% of IT leaders said their organization is currently using AI in some way.

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IT Leadership Agrees AI is Here, but Now What?

IT leaders are experiencing rapid evolution in AI amid sustained investment uncertainty. As AI evolves, enhanced cybersecurity and hiring challenges grow. This whitepaper offers real strategies to manage risks and position your organization for success.

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How Netscape lives on: 30 years of shaping the web, open source, and business

Dion Hinchcliffe's Web 2.0 Blog

Netscape, the browser that launched the web revolution, was a cultural phenomenon. While the company is long gone, it helped create today's tech world.

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Goodbye, Git-Centricity: Getting to Green in an AI-Powered World

DevOps.com

For decades in the software industry, we have focused on testing our applications under the reassuring streetlight of GitOps. It made sense in theory: Wait for changes to the codebase made by engineers, then trigger a re-test of your code. If your tests pass, you are good to go.

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Article: Jump Into the Demoscene; It Is Where Logic, Creativity, and Artistic Expression Merge

InfoQ Culture Methods

The demoscene is a vibrant, creative subculture where you can use mathematics, algorithms, creativity, and a wee bit of chaos to express yourself. In this article, I want to inspire you to grab the opportunity to get your voice and vision on the table, and show you that the demoscene is not only for mathematical wizards.